Webb Fontaine Group

Capacity Building and Customs Modernisation

Webb Fontaine has extensive experience in the field of capacity building and customs modernization. We have leading experts in this field, with many years of international experience.

Webb Fontaine is engaged in a large number of capacity building programs, covering a wide range of activities:

  • Foundation and advanced training to IT and Business Analyst
  • Training to Regulatory Agencies/Other Governmental Agency staff
  • Training to Customs staff
  • Training for the Trading Community
  • Training for airport, bank and port staff
  • Training on WCO Customs Valuation
  • Change management training
  • Train trainers

Webb Fontaine employs Customs modernisation and reform speciaists to train and mentor Governments and clients with the specific objective of alligning Customs Administrations to World Customs and World Trade organisation best practices. This is achieved by combining training and capacity building with well executed planning to enable sustainable Customs and Public reform over the longer term.

Thousands of hours of training sessions are delivered yearly to government officials and to the traders.

All training sessions are concluded with the delivery of a Training Report, summarizing the topics covered with an analysis of the attendees, their capabilities, their performance and their capacity to put training in to practice.


Webb Fontaine is specialized in Customs modernization and has drafted the Customs Act of Benin Customs during a USAID funded project (Millennium Challenge Account). In addition, Webb Fontaine executed a World Bank project for the modernization of Cambodia Customs through the implementation of DTI, Transit, Warehousing and Electronic Manifest automated procedures on the legacy system. Webb Fontaine has also provided intensive capacity building programs in most of its projects around the world, including Customs training and Technical training (more than 10,000 man hours of training in Nigeria).

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